Looking ahead,
we contribute to a future in view of good eyesight for all

Our sustainability strategy

In view of the future, we aim to make a lasting difference for all stakeholders and the planet we live on. That’s why we’ve developed an in depth sustainability strategy around the topics that are most material to our business and our stakeholders.

This strategy helps us to focus our efforts on creating value and making a positive impact on people, planet and society. We believe in integrating these sustainability goals into our daily processes, together with our retail labels. Our four ambitions provide the cornerstone of our corporate (sustainability) strategy.

Sustainability Ambition report 2023

Our latest Sustainability Ambition Report for 2023, titled ‘In View of the Future,’ highlights our commitment to integrating sustainability into every aspect of our operations, essential for our company’s long-term success. At nexeye, we aim to make quality eye and hearing care affordable and accessible to everyone. In 2023, we updated our materiality analysis following the CSRD double materiality framework and refined our ESG (Environmental, Social, and Governance) strategy based on identified impacts, risks, and opportunities. This year's report outlines our goals, main focus areas, and the steps we took in 2023 to advance our sustainability agenda. We acknowledge the challenges ahead but remain determined to overcome them.

Make good eye care and hearing care accessible

Nexeye is committed to making good eye and hearing care affordable and accessible to all. Our focus is on improving the quality and affordability of our products and services, while enhancing accessibility. Recently, eyes + more received the prestigious TÜV certificate for customer satisfaction. Research on barriers faced by wheelchair users is guiding improvements in store accessibility. Additionally, we have made charitable donations to communities facing challenges in accessing eyewear, like Dokters van de Wereld/Médecins du Monde in Belgium.

Ensure an energized and excellent workforce

Investing in an exceptional and motivated workforce is crucial for our commercial success and to achieve our mission. At nexeye, we promote responsible employment through extensive training and education programs at our nexeye academy. We empower thousands of employees worldwide to reach their full potential by fostering talent, embracing diversity and inclusion, and providing a safe, supportive work environment. Our commitment to their development and motivation is integral to our mission and success. Initiatives like the 'eye see you' community in Germany, signing the Diversity Charter for Germany and Austria, and the introduction of Employee Journeys on our Speakap engagement app further enhance learning and development opportunities for our employees.

Make our merchandise more sustainable

We are committed to minimizing the environmental and social impact of our products throughout the value chain. We take our role seriously in promoting responsible industry practices, partnering with suppliers dedicated to circularity, waste reduction, lower CO2 emissions, and upholding human rights and fair working conditions. Our Supplier Code of Conduct outlines these expectations, and we conduct annual independent ethical audits through QIMA to ensure compliance. Initiatives such as introducing the Ciircle circular eyewear collection, reducing emissions by 35% compared to virgin materials, demonstrate our proactive stance toward sustainability and ethical business practices.

Make our operations more sustainable

At nexeye, we prioritize sustainability in our operations to minimize environmental impacts associated with providing eye and hearing care. We focus on waste reduction across stores, warehouses, and offices, alongside efforts to decrease CO2 emissions throughout our operations, including logistics and transportation. Through initiatives such as optimizing waste sorting systems in stores and central warehouses, installing solar panels, transitioning to electric vehicles, and improving energy efficiency with heat pumps, we are committed to achieving full circularity and reducing our overall environmental footprint.

Good to see you

Do you have ideas to contribute to our ESG ambitions? We are always open to hear your fresh ideas or to discuss collaboration. Please don’t hesitate to get in touch.